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Drug Diversion Software for Retail Pharmacies

Retail pharmacies have prioritized curtailing overdoses by closely monitoring prescribing trends and patient drug-seeking behaviors. However, there has been less focus on addressing staff drug diversion, which remains a significant issue.

ControlCheck drug diversion software now includes a Retail Pharmacy module to solve for diversion monitoring and surveillance gaps existing in retail and outpatient pharmacies. This functionality gives health systems a single view of all retail pharmacy activity, making it easy to analyze trends, detect risks, and identify unusual controlled substance activity. It also helps teams audit and reconcile discrepancies in controlled substances ordered and received.

The State of Retail Drug Diversion Today

Successful drug diversion detection monitoring programs rely on coordinated efforts, robust compliance processes, vigilant oversight, and unwavering patient safety safeguards.

MANUAL PROCESSES

Controlled substance movement is monitored manually

LACK OF CONTROLS

Oversight and controls are limited compared to inpatient pharmacy settings

HIGH RISK

High volumes of controlled substances combined with equal staff access heightens risk in retail locations

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The Solution: End-to-End Drug Diversion Software

Automate Retail Surveillance

Gain real-time visibility into inventory movement across all retail pharmacy locations while eliminating manual monitoring processes. With live data feeds from your wholesaler and pharmacy management system, ControlCheck automatically flags system-wide errors and abnormalities, unusual purchasing or receiving trends, and inventory variances – such as mismatched quantities – so your team can quickly identify and address potential issues. Streamlined workflows guide inventory reconciliation and trend analysis, enhancing safety for both staff and patients while supporting diversion prevention efforts.

Maintain Compliance

Stay compliant with thorough documentation of all controlled substance transactions. Use ControlCheck’s guided workflows to audit each controlled substance variance, reconcile inventory, and track the resolution for a complete audit trail. Additionally, monitor and track your audits related to cycle count compliance – so your pharmacies remain compliant with both state and DEA requirements. 

Detect High-Risk Activity

Identify suspicious behavior and patterns of concern, such as drugs with high count corrections and unusual prescribing patterns. Benchmark activity against historical norms, by medication type, and against other retail locations to uncover signals of potential drug diversion. Additionally, by drilling into transaction-level details – including staff identifiers, transaction types, and timestamps – your pharmacy and diversion teams can take targeted follow-up actions, such as reviewing specific camera footage or interviewing staff.

Automate Retail Surveillance

Gain real-time visibility into inventory movement across all retail pharmacy locations while eliminating manual monitoring processes. With live data feeds from your wholesaler and pharmacy management system, ControlCheck automatically flags system-wide errors and abnormalities, unusual purchasing or receiving trends, and inventory variances – such as mismatched quantities – so your team can quickly identify and address potential issues. Streamlined workflows guide inventory reconciliation and trend analysis, enhancing safety for both staff and patients while supporting diversion prevention efforts.

Maintain Compliance

Stay compliant with thorough documentation of all controlled substance transactions. Use ControlCheck’s guided workflows to audit each controlled substance variance, reconcile inventory, and track the resolution for a complete audit trail. Additionally, monitor and track your audits related to cycle count compliance – so your pharmacies remain compliant with both state and DEA requirements. 

Detect High-Risk Activity

Identify suspicious behavior and patterns of concern, such as drugs with high count corrections and unusual prescribing patterns. Benchmark activity against historical norms, by medication type, and against other retail locations to uncover signals of potential drug diversion. Additionally, by drilling into transaction-level details – including staff identifiers, transaction types, and timestamps – your pharmacy and diversion teams can take targeted follow-up actions, such as reviewing specific camera footage or interviewing staff.

Product Overview

ControlCheck Retail Module

This new retail module allows health systems to view all retail pharmacy activity in a single view to easily identify, audit, and reconcile unusual activity across controlled substances ordered and received.  Download the one pager to learn how the retail module can help your prevent drug diversion in your retail pharmacies.

Want to learn more about ControlCheck Retail?

Request a demo to see ControlCheck Retail in action and discover how Bluesight can deliver value to your organization.

Schedule a Demo