Due to ongoing healthcare compliance requirements, including HIPAA, the physician group was faced with adding new security controls to meet policy and regulatory compliance standards. These controls included acquiring a privacy monitoring solution to fortify their compliance efforts and ensure PHI was adequately secured. Prior to the implementation of a privacy monitoring solution, they relied on a resource-intensive manual legacy approach to patient privacy monitoring, severely limiting their efficiency, accuracy, and visibility in detecting improper accesses.

They were able to expand their view of potential inappropriate accesses captured with 96% accuracy and decreased their time to case resolution by 81%.