The Drugs Aren’t Missing… Or Are They? Detecting Diversion in Retail Pharmacy Monitoring

Click to watch session 1 from the 2026 Bluesight Diversion Symposium. Susannah Herkert is a former DEA investigator and current expert at Guidepost Solutions.

While much of the conversation around drug diversion focuses on inpatient hospital settings, the retail pharmacies associated with hospitals are under increasing scrutiny from the DEA. In a recent session at the Bluesight Diversion Symposium, Susannah Herkert shared critical insights into why the DEA is showing up on-site and how pharmacies can protect their patients, their staff, and their licenses.